UTILITIES
AUTOMATED VEHICLES
SUPPLY CHAIN
EDTECH
UX for teams just starting the journey
I design thoughtful, intuitive experiences in environments where UX is still maturing - helping teams go from zero to one with clarity.
Case studies
Each case study walks through my process, from discovery to final outcomes. Take a look, and reach out if you'd like to hear more.
A universal pendant for AGVs
Improving AGV usability at scale with a global, icon-based interface, standardized for all vehicles starting Fall 2025.
Improved icon clarity
62% less clicks to key modes
Streamlining LATAM export financing
Establishing trust and consistency in a fintech MVP with an updated lending dashboard and visual style guide.
Faster builds
Consistent UI & marketing materials
Onboarding strategy at Learn Taíno
Balancing cultural storytelling with usability to reduce drop-off during onboarding.
Sign‑up flow cut by 70%
Centered indigenous voices
FAQS
A few questions you may have
If you'd like more information, feel free to reach out!
TESTIMONIALS
In my clients' words
Hear directly from some of the teams I've worked with:
"Riley excelled in gathering critical information and collaborated seamlessly with product management, engineering, and customer operators. If you're looking for someone who can turn complex challenges into seamless solutions, Riley is your go-to person!"
Andrea Bacarra
Director of Engineering & Product Management at JBT
"What impressed me most was her commitment to observing real-world usage and interactions, which drove design decisions in a meaningful way. Furthermore, her skills in mocking up prototypes and expertly leading customer interviews during usability testing were crucial in validating design concepts and ensuring a user-centered outcome."
Luciano Gomez de Olivera
Senior Product Manager at JBT
"Trabajar con Riley en el proyecto Japri Books fue una experiencia realmente gratificante. Ella aportó una perspectiva única y siempre buscó llevar la experiencia de usuario un paso más allá, creando soluciones innovadoras y centradas en el usuario. Su capacidad para pensar de manera creativa y ofrecer soluciones diferentes fue una de sus mayores fortalezas."
Cynthia Cepeda
Founder of Japri Books
"Riley was an exceptional co-lead on the Taíno language learning app project. Her role extended beyond management; she was instrumental in conducting UX research that informed our design decisions and played a key role in our stakeholder presentations and communications."
Melanie Lane
UX Research Co-Lead with Tech Fleet